A Social Media Success Story

by Colin Bartley on September 1, 2010

Social Media success

Bouvard Cruises in Mandurah started their journey down the Social Media marketing road late last year by firstly creating a Facebook business page closely followed by a blog called “Mandurah’s Dolphin Blog”, a YouTube Channel and a Twitter account. The strategy was to use the blog to record sightings using photos and videos then use their Facebook and Twitter pages to share the information and drive traffic to their website.

The Rewards

10 months later and they are now seeing the rewards. Over the 10 month period the Dolphin Blog has become the highest referring website for sending visitors to the Bouvard Cruises website, followed by Experience Perth then their Facebook page. They have seen a 72% increase in visitors to their site since last year and it’s still climbing!

But it gets better!

Using Google Analytics to monitor traffic to their website we’ve seen in the last 3 months their Facebook page has overtaken the Dolphin Blog as their highest referring website, it actually referred 3 times as much traffic as their second referring website. In fact their Facebook page sent more visitors to their website in the last month than the combined total of their next 8 referring sites! As far as traffic sources go only Google is higher than their Facebook page!

So what does this tell us?

A social media strategy used effectively drives traffic to your website.
A Facebook page is a powerful marketing tool. Combine it with a blog for more power.
If you don’t have a Facebook page or a blog or a social media strategy… you are missing out.
If you have a Facebook page and a blog keep using it.
Make more postings, monitor them daily and interact with your customers who make posts and replies.
Make it part of your daily office marketing routine to check your Facebook page first thing every morning and again last thing in the afternoon. Make at least 1-2 post a week and make sure respond to yours fans posts and questions.
Most importantly stick at it!

This all this proves that a social media campaign involving a clear strategy is a very powerful marketing tool that drives customers to your website. Just ask Rod!

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{ 1 comment… read it below or add one }

Jo Turner November 10, 2010 at 5:54 pm

Great work Colly……. what a success story on the power of social media, I’m sure Bouvard Cruises are reaping the benefits and loving it!

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